Administrative Specialist II
- Summary
- This is a civil service position, for instructions and requirements, specific to Sheriff's Office positions, please visit; Civil Service Application Requirements (<- click there).
King County Sheriff's Office has an outstanding opportunity for the position of Administrative Specialist II. This classification performs a wide variety of office support and clerical duties and activities in support of an assigned department or functional area, providing a high level of customer service to the public and internal staff.
The current vacancy will report to King County Courthouse in downtown Seattle. However, per the Civil Service Rules, the hiring list generated from this recruitment will be valid for one year and may be used to fill future Administrative Specialist II postings.
For information regarding King County Civil Service Rules you can access these rules at Civil Service Rules.
CONTACT INFORMATION: Please contact Brannon Mark, at 206-263-1885 or by email at bmark@kingcounty.gov.
WORK SCHEDULE: This full-time, Civil Service position is overtime eligible with prior supervisor approval. Typical work hours are 40 hours per week, 8:00 AM - 5:00 PM, Monday through Friday, but may vary by assignment. Additional hours may be necessary to respond to workload needs, which may include evenings and weekends. This position is overtime eligible.
- Job Duties
The Administrative Specialist II perform a series of technical office support work under general supervision. Specific requirements and responsibilities may vary between different King County Sheriff's Office (KCSO) work units and/or locations. The responsibilities and functions of the Administrative Specialist II classification include but are not limited to the following duties:
- Provide front line customer service to the public over the telephone, in writing and/or in person on matters that may be technical, complex or sensitive in nature.
- Assist KCSO staff with requests for information and/or special administrative projects.
- Obtain, verify and maintain data and information; making sure proper storage and dissemination of information is followed. Data and information will be found through various sources, such as physical and electronic records, maps, contracts, microfilm, spreadsheets and database applications.
- Ensure the appropriate disposition of evidence and/or exhibits follow clearly established defined methods and guidelines.
- Oversee the use and distribution of supplies and equipment; maintain, inventory, order, collect and distribute appropriately.
- Compose, draft, proofread and/or edit documents, contracts, and/or correspondence to ensure established procedures and appropriate standards of writing are met.
- Respond and process mail appropriately. Identify priority and/or time-sensitive matters and maintain security and confidentiality.
- Schedule meetings and maintain calendars for supervisor and/or organizational unit/program; may take meeting minutes.
- May perform light to moderate calculations related to expenditures and/or budgets.
- Maintain processes and procedures related to assigned work and make recommendations for process improvements.
- Experience, Qualifications, Knowledge, Skills
This position requires skill in supporting an operational department/unit with a wide variety of administrative and clerical duties. Required demonstrated qualifications include:
- Strong communication and interpersonal skills with the ability to provide program-specific information such as rules, regulations and policies; to customers via in-person, telephone, or written communications, including greeting visitors, screening calls, scheduling meetings, directing and responding to public and internal requests.
- Ability to understand and apply rules and regulations related to public disclosure, and information that is confidential and sensitive in nature.
- Skilled in providing customer service to a diverse population, both citizens and internal employees. Provide professional written communication and excellent customer service in person and over the phone.
- Effectively convey complex information related to rules, regulations and policies verbally and in writing.
- Demonstrated proficiency in entering and tracking data; such as; searching, retrieving, logging and filing records from databases, electronic files and hard copy files.
- Writing skills sufficient to transcribe, compose, edit and maintain a variety of documents, reports and correspondences using correct spelling, grammar, and punctuation, with the ability to pay close attention to detail and proofread work carefully.
- Strong initiative and accountability in tracking work assignments, prioritizing workload, adapting to changes and following through on assignments.
- Demonstrated experience in conflict resolution and problem solving techniques to resolve complaints and interpretation of procedures and policies.
- Ability to carry out assignments using standard office equipment such as personal computer, copier, fax, multi-line telephone.
- Detailed oriented with great attention to quality and accuracy to accurately enter and track data, perform and verify mathematical calculations, sort and route mail.
- Experience with or knowledge of inventory procedures to order and distribute supplies/equipment, knowledge of basic accounting skills.
- Good keyboarding skills with experience using 2010 MS Word, MS Excel, Outlook and database applications or other relevant software (minimum of 35 WPM).
Who may apply: This position is open to the general public and all King County employees.
Contact: Brannon Mark, HR Analyst, at 206.263.1885 or email at bmark@kingcounty.gov
Required Application Materials: Please carefully review the list of required materials before submitting your application.- Submit a Letter of Interest (cover letter) summarizing your qualifications and interest specifically for the Administrative Specialist II.
- Candidates must submit a thorough online employment application at www.kingcounty.gov/jobs. Incomplete information or applications referring to "see resume" will not be considered.
- Complete answers to all the supplemental questions.
- Review the list of KCSO Automatic Disqualifiers and verify your qualification for employment with King County Sheriff's Office.
- Supplemental Information
SUPPLEMENTAL INFORMATION:
General Timeframe: The timeframe and order of this recruitment is provided below. Please note that dates are subject to change based on resource availability. This position requires a technical skills test(s) that is proctored in Seattle, WA only. No out-of-state proctoring of the test will be conducted.- March 20, 23, 27, 2020; Written Examination (MS Word and Excel 2010 - Basic, WPM 5 minute typing test).
- We will not conduct an Oral Board Exam for this position.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
-
01You must be a current US Citizen or Legal Permanent Resident to apply for civil service positions with the King County Sheriff's Office. Are you now a United States citizen?
- Yes
- No
02Can you read, write and speak the English language?- Yes
- No
03The background of all King County Sheriff's Office employees and applicants are thoroughly checked. The required background investigation will review and evaluate driving records, criminal records, employment histories, military records, personal and employment references, and related information. A polygraph examination is also required. Are you willing to undergo a background investigation and polygraph examination as part of the employment process?- Yes
- No
04Do you meet any of the automatic disqualifiers pertaining to DRIVING: •Conviction of Driving Under the Influence of Alcohol within the last ten (10) years •Conviction of Driving Under the Influence of Alcohol more than once •As an adult, conviction of Attempting to Elude, or Hit and Run •As an adult, conviction of Reckless or Negligent Driving 1st degree in in the last 5 years •Driving While License Suspended/Revoked, reviewed on a case-by-case basis.- Yes
- No
05If you answered "yes" to the above, please explain.06Do you meet any of the automatic disqualifiers pertaining to MILITARY: •Any discharge from any military service other than honorable will be evaluated on a case-by-case basis •A dishonorable discharge remains an automatic disqualifier.- Yes
- No
07If you answered "yes" to the above, please explain.08Do you meet any of the automatic disqualifiers pertaining to CRIMINAL ACTIVITY: •Any adult felony convictions •Any adult misdemeanor conviction for crimes involving theft or crimes of violence •Conviction of Minor In Possession of Alcohol within the last three (3) years •Any conviction for a sex related crime •Any instance of required registration as a sex offender, regardless of conviction status •Any conviction for solicitation of prostitution.- Yes
- No
09If you answered "yes" to the above, please explain.10How many years of experience do you have providing independent support to a unit, small business office, or agency?- Two or more years.
- One to two years.
- Less than one year.
- No experience.
11How many years of experience do you have providing front line customer service?- No Experience
- Less than 2 years
- 2 to 4 years
- More than 4 years
12What is your proficiency with Microsoft Office applications - Word, Excel and Outlook?- Little to none- Will need Training
- Beginner - Up to 1 year experience in all 3 applications
- Intermediate - Moderate use with 2-3 years experience in all applications
- fully proficient in all three applications, used daily with over 3 years of experience
Required Question