Rehab Office Coordinator- Outpatient Rehab, Full Time
North Mississippi Medical Center
Tupelo, MS
Full-time
Administration / Clerical
Posted on December 15, 2021
Coordinate:
- Coordinates and maintains all rehabilitation office/clinic operations in assigned clinical area (scheduling, medical records, supplies)
- Verifies staff schedules and patient appointments
- Participates in PI team as appropriate
- Performs office/clerical duties for the therapists/providers in clinical area assigned
- Completes all typing for reports, minutes, memo in a timely and accurate manner
- Maintains an effective and functional filing system
- Gathers statistical data from appropriate resources to report to business office, accounting, medicare and other payers, and department managers as needed or assigned.
- Monitors ledgers/responsibility/revenue reports daily for accuracy as needed or assigned.
- Performs general office duties and day to day clerical and administrative support tasks including faxing, obtaining physician orders for treatment when needed, and communicating with payers for payment/medical necessity
- Orders equipment and maintains stocks for patient care supplies as needed or assigned.
- Answers incoming telephone calls, assists customer and/or directs call to appropriate personnel; takes messages if necessary
- Accountable for timely insurance submissions
- Greets visitors in a professional and courteous manner
- Maintains medical records for designated area
- Adheres to NMHS/NMMC Policies/Procedures/Guidelines
- Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues
- High School Diploma; required/Associates Degree in Business Administration and/or related experience; preferred
- Minimum of 1 years of office/clerical experience; required
- Excellent customer service, organizational and communication (verbal and written) skills; required
- Working knowledge of personal computers (PC's); required
- Proficient with all Microsoft Office based programs including Word, Excel, and Outlook; required
- Excellent telephone etiquette; required
- Excellent interpersonal skills; required